Ranking your local business part 1: Introduction

Previously, we published an interview with local SEO expert David Mihm on our SEO blog. As a lot of you liked this interview, David and Yoast decided to join forces and publish a series of posts about Local SEO. In this series, David will go over the various aspects that contribute to your local rankings. Take it away, David!

For the last nine years, I curated and published the annual Local Search Ranking Factors survey. Experts from around the world ranked the tactics to SEO success for their – and their clients’ – businesses in this survey. The survey results have become a starting point for many small businesses and marketers, as they learn about how to get their business more exposure on Google. This year, Darren Shaw of Whitespark took over data collection and analysis and published the results on the Moz blog.

The evolution of local search results

Since I conducted the first survey, the local search landscape has changed a lot. To give you a sense, back in June 2008, the first Android mobile phone hadn’t even been released yet.

evolution of local search results

In that time, we’ve gone from a world where local search primarily meant “ten blue links” for desktop searches and shifted to local pack results on mobile phones. Now we’re increasingly going into a world of single answers from voice-controlled assistants.

Make sure your customers find your shop! Optimize your site with our Local SEO plugin and show your opening hours, locations, map and much more! »

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An important distinction: organic vs. place

You might say:

“It’s all Google – how different could those results be?”

And it’s true, at its core, Google has always tried to provide searchers with the ‘best’ result for a given query. (Though that’s modulated slightly in the last couple of years as ads have become more prevalent.) But the ‘best result’ depends on the context of the query. The type of search and the location of the person searching provide Google with two vital pieces of context.

Webpage-related results

Consider a search like [get more followers on Instagram]. No matter where I’m performing that search – mobile or desktop, home or on the go – I’m looking for an answer to that pain point, anywhere in the world. I’ll largely find the answers on webpages – through the ten blue links – featuring products, case studies, or articles about how to do so.  

Place-related results

With a search like [coffee shop], though, Google can have pretty high confidence that I’m looking for a place to grab a latte right that moment. I probably want a place pretty close to me, no matter where I’m performing the search or on what device. Sure, I could browse a magazine article about the best coffee shops in my city or look at a full list of coffee shops on a directory page. But it’s much more useful for Google to simply return a list of places, rather than other websites about places.

comparing search results

Differences

Google’s webpage-related results [Instagram followers] and its place-related results [coffee shops] are generated by two different algorithms. Searches with specific questions like [How do I make chimichurri?] are likely to trigger a third kind of result called a Featured Snippet. But that’s a topic for another day!

As a local business, you’re going to face fierce competition in the webpage-related results. If you offer services to help get more Instagram followers, you’ll have to compete with every other provider of this service on the planet to get your website ranked.

But in the second instance, when Google detects a search that has local intent you’re only competing with other coffee shops near you. Note above; I didn’t even specify my city, Google just inferred it. And even though Starbucks has coffee shops in just about every town and city in the world, it’s harder for them to stand out against local brands in these place-based results. And these results are also featured in Google Maps, in-car navigation devices, Google Home/Assistant searches, and many other media.

More place-based results

Over the last few years, Google has gradually shown more and more of these place-based results for local queries and fewer webpage results. I mentioned this trend earlier and will discuss it in more detail in the last installment of this series. Even the webpage results that show up beneath these place results on a local intent search have been infused with local business websites since early 2012.

Regardless of medium (desktop, mobile, or voice), and regardless of the type of result (webpage or place-related), Google remains a significant source of customers for many local businesses. So it’s critical to put your best foot forward to attract those customers in both algorithms.

A deep dive into local rankings

Inspired by the response from this community to my last interview with the Yoast team, I thought I might expand on my answers. I’ll, therefore, provide a more detailed look at each of the major building blocks of a successful local search strategy. Below, you’ll find a list of the building blocks I’ll deal with in the following installments of this series.

The major algorithmic components

What are those components? Google likes to say “relevance, prominence, and distance.” And while that’s not misleading, it is an oversimplification.

Both the organic and place-related algorithms have become staggeringly complex, and I don’t pretend to know all of the signals that Google uses to inform these rankings. But I’ve closely watched the algorithm mature over the last decade. I’ve found it helpful to break Google’s triplet above into slightly more granular components – most of which inform both relevance and prominence. (Darren Shaw continued this categorization in this year’s survey.)

Source: Moz/Whitespark

Over the next seven weeks, I’ll be giving my take on the most impactful tactics and techniques to help your business succeed across each of these major algorithmic areas:

Make sure your customers find your shop! Optimize your site with our Local SEO plugin and show your opening hours, locations, map and much more! »

Local SEO for WordPress pluginBuy Ranking your local business part 1: Introduction Info

Google My Business

Hopefully, most of you know by now, Google My Business is an online tool where you can tell Google about your business – the kind of business you are, where you’re located, the hours you’re open, and more. I’ll look at the most important fields to fill out and explain why they’re important.

Read more: ‘Make the most of Google My Business’ »

On-Page best practices

It’s important to structure your website in a way that reinforces what you’ve told Google in your My Business listing. (The Yoast Local SEO Plugin helps with a big one.) I’ll take you through the key components of your website to focus on.

Keep reading: ‘Website optimization for local search’ »

Inbound links

The foundation of Google’s organic algorithm is not going away anytime soon. I’ll give you some ideas for how and where to get people to link to your website.

Read on: ‘Inbound links’ »

Citations

Citations refer to online mentions of your business that may or may not include a link. I’ll explain why they’re important and highlight the ones you should care about.

Reviews

Customer reviews are one of the easiest and most sustainable practices you can implement to improve your SEO. I’ll show you how to find the review sites that matter for ranking in Google and give you some ideas for how to implement a consistent and impactful customer review program.

Social signals

While not a major piece of the algorithm, I’ll highlight some of the evidence that suggests that social media can improve your local search visibility.

Behavioral signals/personalization

An emerging area of interest for a lot of professional SEOs, and the piece of the ranking pie that I see growing the most over the next few years.

Along the way, I’ll be eager for your questions in the comments of each post and on social media, and will do my best to address them in subsequent columns!

Read more: ‘5 questions: talking local SEO with David Mihm ’ »

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