In this video I will talk about how I see and manage refunds as a seller on Envato Market, in my case: CodeCanyon. The video will be from my perspective, I will show you details about how I handle refunds, how customers respond to them and will go into details about when a refund is accepted and when it is rejected.
Refunds on Envato Marketplaces (ThemeForest, CodeCanyon) from a seller’s perspective
How do refunds work on Envato? https://help.market.envato.com/hc/en-us/articles/209980383-How-do-refunds-work
Envato Market Refund Rules https://themeforest.net/page/customer_refund_policy
You can request a refund for items you purchased from Envato Marketplaces, here: https://codecanyon.net/refund_requests/new
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